Frequently Asked Questions
Everything you need to know about your Mushq shopping experience.
How long will it take to receive my order?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 10-15 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We offer a 7-day return policy for unused items with original tags attached. Please note that customized or stitched outfits are not eligible for returns unless there is a manufacturing defect.
Do you offer international shipping?
Yes, Mushq ships worldwide. Shipping costs are calculated at checkout based on the weight of your package and your delivery location.
How can I track my order status?
Once your order is dispatched, you will receive a tracking number via email and SMS. You can use this number on our courier partner's website to monitor your shipment.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and Cash on Delivery (COD) for specific domestic regions.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure a perfect fit, as sizes may vary between different collections.