Returns & Exchanges

At Mushq, we strive to ensure you are completely satisfied with your purchase, which is why we offer a seamless 14-day return and exchange policy for all unworn fashion pieces. Please ensure that all original tags remain attached and the garment is in its original packaging to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack the Items

  Carefully place the items in their original packaging, ensuring the invoice is included and the package is securely sealed to prevent damage during transit.

• 3.
  Ship to Our Warehouse

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Check & Refund

  Once our team receives and inspects your return, we will process your refund or dispatch your exchange piece within 5-7 business days.